Privacy Policy

BCIM Privacy Policy

Last updated: May 24, 2018

Definitions
“Personal Data”, “Controller”, “Processing”, “Subprocessor” take the same meanings as in the applicable Data Protection Regulation, including European Directives 95/46/EC and 2002/58/EC, and any regulation or legislation that amends or replaces them (including Regulation (EU) 2016/679).

How we protect your privacy

BCIM sprl offers many services to help you run your business, including a platform to host your own database. As part of running those services we collect data about you and your business. This data is not only essential to run our services, but also critical for the safety of our services and all our users.

This policy explains what information is collected and how we use it.

Information we collect

Account & Contact Data

For running our business, we collect contact data of our customers or prospects. This typically includes your name, company name, email address, phone number, postal address, business sector, interest.

Browser Data

When you visit our website or when any of your users visit a website that we host, we may detect and store your browser language and geolocation, in order to customize the experience according to the country and preferred language. Our servers also passively record a summary of the information sent by the browser, for statistical, security and legal purposes: IP address, the time and date of your visit, browser version and platform, and the web pages that you visited.

Customer Database

When you use our hosting service, any information or content you submit or upload into your database is your own, and you control it fully.

Customer Data

In order to provide our consulting services, you will likely send us sensitive data or ask us to analyze and process data stored in you database.

Processing of Personal Data

The data processing will be performed in conformance with Data Protection Legislation. In particular, BCIM sprl commits to:

  • implement and maintain appropriate technical and organizational measures to protect the data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure ;
  • forward promptly to the Customer any Data Protection request that was submitted to BCIM sprl with regard to the contents of the Customer’s database ;
  • notify the Customer promptly upon becoming aware of and confirming any accidental, unauthorized, or unlawful processing of, disclosure of, or access to the Personal Data ;
  • notify the Customer if the processing instructions infringe applicable Data Protection legislation, in the opinion of BCIM sprl ;

The Customer agrees to provide BCIM sprl with accurate contact information at all times, as necessary to notify the Customer’s Data Protection responsible.

The Customer acknowledges and agrees that in order to provide the Services, BCIM sprl may use third-party service providers (Subprocessors) to process Personal Data. BCIM sprl commits to only use Subprocessors in compliance with Data Protection Legislation.

Our Infrastructure is partially provided by OVH SAS. See their Privacy & Security

Cookie Policy

Cookies are small bits of information sent by our servers to your computer or device when you access our services, and unique to you. They are stored in your browser and later sent back to our servers so that we can provide contextual content. We use them to remember your session (so you don’t have to login again), for instance, your shopping cart. They are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We also may use third-party services such as Google Analytics, who set and use their own cookies to identify visitors and provide their own contextual services. See Google Analytics Privacy & Security

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies, or look at the links below.

  • Chrome: https://support.google.com/chrome/answer/95647?hl=en
  • Explorer: https://support.microsoft.com/en-us/products/windows?os=windows-10
  • Safari: https://support.apple.com/kb/PH21411
  • Firefox: https://support.mozilla.org/products/firefox/cookies
  • Opera: http://www.opera.com/help/tutorials/security/cookies/

We do not currently support Do Not Track signals, as there is no industry standard for compliance.

Children Protection

Our website, services and contents are not directed to children, and we do not knowingly collect or process children-related data. If we learn that we have collected or received such data without parental consent, we will delete it immediately.

Policy Updates

We may update this Privacy Policy from time to time, in order to clarify it, or to comply with legal obligations. The “Last Updated” mention at the top of the policy indicates the last revision, which is also the effective date of those changes. If you continue to use our services after such a change, you agree to our updated policy.

Contacting Us

If you have are any question regarding this Privacy Policy, or any enquiry about your personal data, please reach contact us at:

BCIM sprl – Data Protection
Rue du Val-Notre-Dame 347
B-420 Moha
Belgium
VAT: BE0462.582.805